DAK App: Convenient and Secure
The DAK app provides a range of convenient features that allow you to efficiently manage your health-related matters. From submitting invoices and certificates to managing bonus programs, the app offers a user-friendly interface accessible via your smartphone. With the DAK app, handling your healthcare needs has never been easier.
Introducing "My DAK"
"My DAK" is your secure personal area where you can effortlessly handle various tasks, whether it's through the app or on the web. The app also serves as your secure login key for two-factor authentication, ensuring the protection of your health data.
Advantages of the DAK App
- Submit invoices and certificates: Easily send documents using the scanning function.
- Access sick notes: View both the sick notes you've submitted and electronically transmitted sick notes received by DAK (eCoIfW).
- Manage "AktivBonus" program: Earn points and convert them into cash rewards with the DAK app.
- User-friendly and customizable: Customize the DAK app according to your needs, including font size settings.
- Quick and varied customer support: Connect with us through call-back service, chat, telephone, or email.
- Digital mailbox: Efficiently handle your matters in a paperless manner through the app.
- Family service: Conveniently manage matters related to your family-insured children via the app.
Other Features of the DAK App
- E-PA app access: Unlock and use electronic patient files.
Getting Started with the DAK App in Four Steps
To begin using the DAK app, you need to register once. After registration, you can easily log in to the app using your fingerprint or facial recognition.
How to Set Up the App
- Download the app.
- Confirm your email address.
- Set up an app code.
- Complete personal identification.
For video instructions on setting up the app, please visit: https://www.dak.de/app
The registration and identification process is designed to protect your health data. Additionally, you only need to complete personal identification once to access our various digital services safely and easily, either with your password or app code.
Visit https://www.dak.de/dak-id for common questions regarding the app and registration process.
Who Can Use the DAK App?
The DAK app is available for all insured persons aged 15 and over, provided they have a health card and a smartphone running on the current operating system (Android 10 or higher). The smartphone must also have display lock protection, such as biometric recognition.
Other Technical Requirements
- Chrome set as the default web browser.
- No rooted device.
- No custom ROMs.
Accessibility
For the app's accessibility statement, please visit: https://www.dak.de/barrierefreiheit-app
Contact Us for Technical Assistance
If you encounter any technical problems with the DAK app during installation, registration, or logging in, we are here to assist you. Please fill out our technical problem form at https://www.dak.de/app-support. Alternatively, you can call us at: 040 325 325 555.
We Value Your Feedback!
We continuously strive to improve the app based on your feedback. To make it as user-friendly as possible, we invite you to share your comments, reviews, and suggestions directly in the app.
Overview
DAK App is a Freeware software in the category Home & Hobby developed by Mobile-Team der DAK-Gesundheit.
The latest version of DAK App is 3.37.0, released on 12/24/2024. It was initially added to our database on 12/27/2023.
DAK App runs on the following operating systems: Android/iOS.
Users of DAK App gave it a rating of 4 out of 5 stars.
FAQ
What is the DAK App?
The DAK App is a mobile application designed by DAK-Gesundheit to help users manage their health insurance and access various health services easily.
What features does the DAK App offer?
The DAK App offers features such as digital health reports, secure messaging with health advisors, appointment scheduling, and access to health programs and services.
Is the DAK App free to use?
Yes, the DAK App is free to download and use for all members of DAK-Gesundheit.
How do I download the DAK App?
The DAK App can be downloaded from the Apple App Store for iOS devices and from Google Play Store for Android devices.
Can I use the DAK App if I am not a member of DAK-Gesundheit?
No, the app is specifically designed for members of DAK-Gesundheit and requires a valid membership to fully utilize its features.
What should I do if I forget my login credentials for the DAK App?
If you forget your login credentials, you can reset your password through the app or contact DAK-Gesundheit customer support for assistance.
Is my personal information secure in the DAK App?
Yes, the DAK App uses encryption and other security measures to protect your personal information and ensure privacy.
Can I submit claims through the DAK App?
Yes, you can submit certain claims and track their status through the DAK App.
What devices are compatible with the DAK App?
The DAK App is compatible with most modern smartphones and tablets running iOS or Android.
Where can I find support if I experience issues with the app?
You can contact DAK-Gesundheit's customer service for support or check their official website for FAQs and troubleshooting tips.
Screenshots (Click to view larger)
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