DAK App 3.43.0

DAK App: Convenient and Secure

The DAK app provides a range of convenient features that allow you to efficiently manage your health-related matters. From submitting invoices and certificates to managing bonus programs, the app offers a user-friendly interface accessible via your smartphone. With the DAK app, handling your healthcare needs has never been easier.

Introducing "My DAK"

"My DAK" is your secure personal area where you can effortlessly handle various tasks, whether it's through the app or on the web. The app also serves as your secure login key for two-factor authentication, ensuring the protection of your health data.

Advantages of the DAK App

• Submit invoices and certificates: Easily send documents using the scanning function.
• Access sick notes: View both the sick notes you've submitted and electronically transmitted sick notes received by DAK (eCoIfW).
• Manage "AktivBonus" program: Earn points and convert them into cash rewards with the DAK app.
• User-friendly and customizable: Customize the DAK app according to your needs, including font size settings.
• Quick and varied customer support: Connect with us through call-back service, chat, telephone, or email.
• Digital mailbox: Efficiently handle your matters in a paperless manner through the app.
• Family service: Conveniently manage matters related to your family-insured children via the app.

Other Features of the DAK App

• E-PA app access: Unlock and use electronic patient files.

Getting Started with the DAK App in Four Steps

To begin using the DAK app, you need to register once. After registration, you can easily log in to the app using your fingerprint or facial recognition.

How to Set Up the App

1. Download the app.
2. Confirm your email address.
3. Set up an app code.
4. Complete personal identification.

For video instructions on setting up the app, please visit: https://www.dak.de/app

The registration and identification process is designed to protect your health data. Additionally, you only need to complete personal identification once to access our various digital services safely and easily, either with your password or app code.

Visit https://www.dak.de/dak-id for common questions regarding the app and registration process.

Who Can Use the DAK App?

The DAK app is available for all insured persons aged 15 and over, provided they have a health card and a smartphone running on the current operating system (Android 10 or higher). The smartphone must also have display lock protection, such as biometric recognition.

Other Technical Requirements

• Chrome set as the default web browser.
• No rooted device.
• No custom ROMs.

Accessibility

For the app's accessibility statement, please visit: https://www.dak.de/barrierefreiheit-app

Contact Us for Technical Assistance

If you encounter any technical problems with the DAK app during installation, registration, or logging in, we are here to assist you. Please fill out our technical problem form at https://www.dak.de/app-support. Alternatively, you can call us at: 040 325 325 555.

We Value Your Feedback!

We continuously strive to improve the app based on your feedback. To make it as user-friendly as possible, we invite you to share your comments, reviews, and suggestions directly in the app.